Privacy Policy

Wendy Laverick Art

Website: www.wendylaverick.com

1. Introduction

At Wendy Laverick Art, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how Wendy Laverick Ltd collects, uses, stores and shares personal information when you visit our website, purchase artwork, contact us or subscribe to our communications.

We process personal data in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We do not sell your personal information to third parties.

2. Who We Are

Wendy Laverick Ltd is responsible for the personal information collected through this website.

Registered company name: Wendy Laverick Ltd

Company registration number: 14276415

Registered address: Wye View Villa, Gloucester Road, Tutshill, Chepstow, NP16 7DH

Email: info@wendylaverick.com

Website: www.wendylaverick.com

3. Information We Collect

Depending on how you use our website, we may collect the following information.

Personal and Contact Information

• Your name.
• Your email address.
• Your telephone number.
• Your billing and delivery addresses.
• Information you provide when contacting us.

Order and Purchase Information

• Artwork and products purchased.
• Order details and transaction history.
• Payment status and relevant payment information.
• Delivery and fulfilment information.
• Returns, refunds and customer service enquiries.

Payments are processed using secure payment service providers. We do not normally receive or store your complete payment card details.

Website and Technical Information

When you visit our website, certain information may be collected automatically, including:

• Your IP address.
• Browser and device information.
• Pages visited and website interactions.
• Referral sources.
• Cookie and similar tracking information.

The use of non-essential cookies and tracking technologies is subject to applicable consent requirements.

Marketing Information

Where you subscribe to our marketing communications, we may collect:

• Your email address.
• Your communication preferences.
• Information about your interactions with our marketing emails.

You can unsubscribe from marketing emails at any time.

4. How We Collect Your Information

We collect information when you:

• Place an order through our website.
• Create or use a customer account.
• Contact us by email, telephone or website form.
• Subscribe to our newsletter or marketing communications.
• Enter a competition or promotion.
• Browse or interact with our website.

We may also receive information from service providers involved in processing orders, payments, deliveries and website operation.

5. How We Use Your Information

We use personal information for the following purposes.

Processing and Delivering Orders

• Processing purchases and payments.
• Preparing and fulfilling artwork orders.
• Arranging delivery.
• Providing order confirmations and updates.
• Handling returns, refunds and customer enquiries.

Customer Service

• Responding to questions and enquiries.
• Providing information about artwork and orders.
• Resolving complaints or delivery issues.
• Maintaining relevant customer correspondence.

Website Operation and Improvement

• Maintaining website functionality and security.
• Understanding how visitors use our website.
• Improving our products and customer experience.
• Detecting and preventing fraudulent activity.

Marketing and Communications

Where permitted by law, we may use your information to:

• Send newsletters and updates.
• Share new artwork and collections.
• Inform you about exhibitions, offers and promotions.
• Measure the effectiveness of marketing campaigns.

We provide an unsubscribe option in marketing emails.