Delivery & Returns

Delivery

Ink & Furrow artwork is prepared and packed with care. Fine art paper editions are produced on heavyweight archival-quality fine art paper. Smaller prints may be sent flat, while larger formats may be rolled and carefully protected for transit. Floating-framed canvases and selected larger formats are made to order.

Dispatch and delivery estimates are shown at checkout or confirmed with your order where applicable. These are estimates rather than guaranteed delivery dates. If an item is delayed, we will contact you using the details supplied with your order.

Please check your delivery address carefully before completing your order. If you notice an error, contact us as soon as possible at hello@inkandfurrow.com.

Returns

We hope you will love your artwork. For standard artwork that has not been made to your specification or personalised, you may notify us that you wish to cancel within 14 days of receiving your order. Please contact us before returning anything so that we can provide the appropriate return instructions.

Returned items must be handled with reasonable care and returned in their original condition and protective packaging where possible. Unless an item is faulty, damaged or incorrect, return postage is the customer’s responsibility.

Made-to-order and bespoke work

Artwork made to your specification or clearly personalised — including a custom colour selected or created specifically for your order — cannot normally be cancelled or returned simply because you have changed your mind. This does not affect your rights where goods are faulty, damaged or not as described.

Damage or problems with an order

If your order arrives damaged, faulty or incorrect, please contact hello@inkandfurrow.com as soon as possible and include your order number and clear photographs of the item and packaging. We will work with you to put things right.

Your statutory rights are not affected.